Service at your address
Lexington lies south of Burlington. The street address matters alongside the ZIP, especially because Lexington has more than one ZIP code. Give the location of the appliance even if the person arranging the work lives elsewhere.
The app is offline, but the appliance still works
For connected Thermador equipment, separate the connection message from the appliance's own behavior. State whether it cools, cooks or washes through its physical controls. A network complaint should not be confused with loss of heat or refrigeration.
Find your Thermador repair category
Choose the appliance links below for a fuller explanation of symptoms and preparation. Include every appliance that needs attention when discussing the visit.