What is your appliance doing?
Water remains across the bottom
Note whether the cycle finished and whether the sink is draining normally. Recent plumbing changes belong in the same description.
The program stops partway through
Record the message and the last stage you noticed. Avoid clearing a recurring code before saving a photo.
Dishes aren't getting clean
Describe the load, detergent and program along with the result. Include whether water entered and you heard normal washing activity.
What the repair assessment needs to establish
The service assessment follows where the wash sequence stops doing its job. Filling, wash circulation, draining and controls may require different checks. A drain complaint also needs the installation history, rather than assuming every case begins with a failed pump.
Before your service visit
Leave a leaking dishwasher switched off. For filter care, use only the removal and cleaning steps in the correct Monogram manual. Tell us about a custom front, narrow cabinet clearance or new flooring before the visit; don't pull the appliance out or detach hoses yourself.