Fresh food is warming while the freezer seems fine
When you call about a Sub-Zero refrigerator in Bedford, describe each compartment separately. Note when the fresh-food section changed and whether the freezer is still keeping contents frozen. This is useful even if you don't have a separate thermometer reading.
Check for a container preventing the refrigerator door from closing. If cooling remains unreliable, move vulnerable food to working cold storage while arranging service. The appliance assessment needs to establish door closure, temperature behavior and the relevant cooling operation before a part is recommended.
Confirming the service location
Bedford is west of Burlington and is included in nearby service planning. Use the complete home address when calling. A property farther across town may involve a different route, so a Bedford postal address alone doesn't reserve an appointment.